Terms & Conditions

Deposit

When booking online, you will be asked to pay 40% of the total cost of your reservation, including options. Once the deposit has been paid online, the booking is confirmed and you will receive an email with the details of your booking.

Security deposit

A security deposit is required on arrival. This is a flat-rate deposit of €1,500 per apartment. On arrival, you will need a credit card, with which the deposit will be made (without immediate debit).

24 hours after departure, the security deposit will be forfeited, less any charges mentioned in the departure inventory.

Cancellation policy

You have 48 hours from the validation of your reservation to send us your cancellation request.

Please send your request in writing to residencecapriona@gmx.com.

After this 48-hour period, the deposit is non-refundable.

If Residence CAPRIONA is obliged to cancel your reservation, all deposits received will be reimbursed within 48 hours of cancellation.

Arrival time

Arrivals are between 4pm and 10pm.
When you book on the site, we ask you for your approximate arrival time. If this changes, please contact us on
+33 (0) 7 84 40 38 62
or write to us at
contact@residence-capriona.com
.

Departure time

Departures are between 7am and 11am.

Current situation

An inventory of fixtures is carried out on arrival and departure. 24 hours after the inventory of fixtures, it is considered final.

Animals

Pets are not allowed in the residence.

Children

Children of all ages are welcome. Children are the responsibility of accompanying adults. Minors must be accompanied by at least one adult per accommodation.

Wifi connection

Your accommodation comes with free Wi-Fi access for the duration of your stay.
Each apartment has its own Wifi network: the name of the terminal and the security key of your Wifi terminal are confidential.

Parking

The residence offers free parking for its tenants. Visitors and/or guests of residents are not permitted to use this parking lot. Each unit has its own parking space.

Options

The cleaning package and other options are available on the website when you make your reservation.

If you have not selected any of these options at the time of booking, but would like to take advantage of them during your stay, please contact reception.

Tourist tax

The tourist tax is added to the total amount of your stay, at the rate in force by the Communauté de Commune de la Pieve de l’Ornano et du Taravo.